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Q & A

Q:  What is the FATTY MEAL needed with The flea medicine Lufenuron?

A:   Wet dog or cat food is ok as a fatty meal but not the low fat Variety, adding a teaspoon of OLIVE or cooking oil makes it 10 times better as a fatty meal. Dry food is not considered a Fatty meal, you can mix it with wet food and a teaspoon of oil to make it appropriate.

Tuna in oil is excellent

Some people use the oil from Omega 3 capsules, this is also a good idea since it comes usually from fish, but please use more than 1 capsule, at least 2 to get enough oil to do the job.

Q:  How many free capsules do I get when ordering more than 1 order?

A:   It all depends on the number and type of orders, for example 2 orders of the 2 in1 flea control for cats may earn you 2 FREE Capsules, 3 orders may earn you 3 capsules etc...

Q: How old should my cat or dog be to use the flea and dewormer products?

A: Pets should be 6 weeks and older.

Q: Can your capsules be opened?

A: Yes the gelatin capsules can be opened and powder mixed with food instead of giving it whole, it does not make any difference in effectivness.

Q: Why you do not keep a record of my credit card on file for easier reordering?

A: We take security very seriously, when you pay with your credit card you are on an SSL secure connection with the processing bank, the information you send is encrypted and once the payment go through your card number and information are no longer available online or on our servers, we can only see the last 4 digits, it may be a little inconvenient but way more secure than keeping you credit card number on a server somewhere.

>> News Bulletin<<

  Please let us know if you encounter any errors while placing an order or for some reason you are unable to complete your order, we will be glad to help.

   We respond to every question or comment we receive by E-mail or from the "Contact Us" form so if you do not see our response and it has been 24 hours or more please look in your E-mail Spam or Junk folders it may be there.

  If you need Help with  password reset and the automated system is not working for you please send us a message using the "contact us" form.

Please consult your Veterinarian for any of your Pet's Health issues and concerns, using our products is not a substitute for a Vet visit which your pet may need.

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Orders placed by 1pm Pacific time Monday-Friday are shipped the same day, Orders placed after 1pm PST are shipped the next morning, orders placed after 1 pm Friday through Sunday night are shipped Monday Morning


As Always, get


When Ordering 2 or More items in the Same Transaction.

The Number of Free capsules varies depending on the number and type of product ordered


 Tracking your order

If you paid with a credit card you should receive an e-mail from us once the item is shipped containing the tracking number which can be updated at the postal service website

If you paid with PayPal you should receive an e-mail from them once your item is shipped containing the tracking number, if not just log into your Paypal account and you will find it.


Please Consult your Veterenerian for any of your Pet's Health issues and concerns, using our products is not a substitute for a Vet visit or prescribed prescription medications.

All our products are Over the Counter Suppliments and are NOT for Human Consumption


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